Integrate Slack with Medusa

Efficient businesses can rely on communication channels to serve customers quickly when they place an order. By receiving timely notifications, different teams within the business are quickly informed about order updates to process them as needed.

However, businesses use different types of communication channels, such as Slack. So, it is important that the business uses a commerce platform that facilitates integrating and pushing notifications through the communication channel that the business uses.

Medusa is a digital commerce platform with a built-in Framework for customization. Medusa provides a customizable infrastructure that allows developers to integrate the necessary third-party services for notifications, analytics, and other functionalities based on the business requirements.

This new tutorial in our documentation guides developers into integrating Slack with Medusa, then sending notifications to a slack channel whenever an order is placed. Developers can also expand on this integration to send notifications for other updated in the Medusa application.