Pricing
Cloud Pricing
No GMV-tax or licenses,
pay only for infrastructure
Hobby
From $29 /mo
Pro
From $299 /mo
Enterprise
Custom
Hobby
From $29 /mo
A fast, reliable place to set up and start building with Medusa.
Import from GitHub
Medusa-tuned servers
Preconfigured databases
Push to deploy flows
Previews for every PR
Built-in autoscaling
Pro
From $299 /mo
Everything you need to launch and scale your Medusa application.
- Everything in Hobby, plus:
Production-ready infrastructure
Higher server capacity
Concurrent previews
Automatic backups
Priority support on Cloud issues
Enterprise
Custom
Custom Cloud configuration, platform SLAs, and support.
- Everything in Pro, plus:
Medusa development support
Dedicated support channel
SLA backed response and uptimes
Volume-based pricing
Account manager
Deploy and scale
Pre-configured infrastructure that scales automatically based on traffic.
Maintain ownership
Own and control all your source-code, while we handle your infrastructure.
High reliability
Powering global enterprises with high-volume drops and million-SKU catalogs.
Hobby
Pro
Enterprise
Commerce features
No additional fees on commerce features. Pay only for infrastructure
GMV platform fee
0.0%
0.0%
0.0%
Orders
Unlimited
Unlimited
Unlimited
Products
Unlimited
Unlimited
Unlimited
Sales Channels
Unlimited
Unlimited
Unlimited
Regions & currencies
Unlimited
Unlimited
Unlimited
Development Platform
Go from zero to production in minutes with a seamless development workflow
GitHub integration
✓
✓
✓
Push to deploy flow
✓
✓
✓
Previews
✓
✓
✓
Monorepo support
✓
✓
✓
Auto configuration:
Medusa App
Medusa Admin
Postgres
Redis
S3
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Environment variables
✓
✓
✓
Data import/export
✓
✓
✓
Logs
✓
✓
✓
Multiple Long-Lived Environments
✓
✓
✓
SSL/TLS
✓
✓
✓
Support
-
Basic
Premium
Hosting & Deployment
Enterprise-grade reliability that scales with your growth
Autoscaling
✓
✓
✓
Unlimited deployments
✓
✓
✓
Traffic Load Balancing
✓
✓
✓
Log retention
✓
✓
✓
Real-time 24/7 monitoring
✓
✓
✓
Zero downtime deployment
-
✓
✓
Back ups
Automatic backups
Backup retention
Backup frequency
-
-
-
✓
14 days
Point-in-time
✓
Custom
Point-in-time
Fault Tolerance in LLEs
-
✓
✓
SLA-backed uptime
-
-
✓
Compute & Resources
Dynamic infrastructure resources for all project sizes
Medusa App Servers
1 shared server
2 servers, 1 worker.
Autoscales
Custom
Long-Lived Environments (LLE)
1
then $20 LLE / mo
1
then $20 LLE / mo
Custom
Preview Environments (PE)
1
then $10 PE / mo
3
then $10 PE / mo
Custom
Compute Hours
300 hrs / mo
then $0.20 / hr
2,800 hrs / mo
then $0.16 / hr
Custom
Data Transfer
10 GB / mo
then $0.125 / GB
100 GB / mo
then $0.125 / GB
Custom
Object Storage
1 GB / mo
then $0.025 / GB
10 GB / mo
then $0.025 / GB
Custom
Database Storage
1 GB / mo
then $0.5 / GB
10 GB / mo
then $0.5 / GB
Custom
Build Minutes
300 min / mo
then $0.014 / min
1,000 min / mo
then $0.014 / min
Custom
Key Value Store
250 MB / mo
then $100 / 5 GB
250 MB / mo
then $100 / 5 GB
Custom
Organization & Billing
No fees for Medusa Admin users
Cloud Seats
1
then $30 seat / mo
1
then $30 seat / mo
Custom
Admin Dashboard users
Unlimited
Unlimited
Unlimited
Payments
Credit card
Bank transfer
Custom billing terms
✓
-
-
✓
-
-
✓
✓
✓
Authentication
GitHub
Custom
✓
✓
-
✓
✓
-
✓
✓
✓
Medusa Account Manager
-
-
✓
Q&A
All the most commonly asked questions
Can I start on the Hobby Plan and upgrade later?
Yes. You can upgrade in the Cloud dashboard. For Enterprise plans, contact our team via medusajs.com/contact.
How does billing work?
Plans are billed monthly in advance, with flex usage from the previous month added to your next invoice. You can cancel anytime, paying only for the current month and any outstanding usage.
Add-ons (e.g. Preview Environments or additional Seats) are billed in advance and pro-rated from the date they are added. For example, a $10 Preview Environment added halfway through the month would cost $5 paid along the next billing cycle.
Where are Medusa’s servers located?
You can host in US East, Europe Central, or Asia Southeast. Select the closest region to your customers for better performance. We’re continuously expanding regions, contact us to learn more about upcoming locations.
Do I keep control of my source code when hosting with you?
Yes, the ownership and control of the source code is completely yours. You can also export any data from your database directly from Medusa Cloud.
Will you host my customizations to my Medusa project?
Yes. Your custom backend logic is deployed along with your Medusa project on our infrastructure.
How does Medusa comply with data regulations and GDPR?
Our infrastructure provider maintains GDPR-aligned controls and security certifications, which we leverage as part of our overall data protection approach. While we provide a compliant-by-design environment, you remain responsible for applying practices that meet the specific legal requirements of your jurisdiction. Learn more in our Terms of Service or get in touch for more details on our compliance practices.
How many orders or products can the Pro Plan handle within the resource limits?
You get free and unlimited users for the Medusa Admin Dashboard where day-to-day commerce operations are managed.
Access to Medusa Cloud’s development platform is billed per-seat. Typically only your development team needs this.
Do I pay for Medusa Admin users?
You get free and unlimited users for the Medusa Admin Dashboard where day-to-day commerce operations are managed.
I work at an agency, can my client manage billing while I take care of development?
Yes. We recommend that your client creates the organization and billing account, and invites you to their organization. Your Medusa Cloud account can be a member in multiple organizations allowing you to easily switch between clients if necessary.
Can I switch to self-hosting later?
Yes. There is no lock-in with Medusa Cloud. You can export your data anytime to run Medusa on your own infrastructure.
Does Medusa Cloud host my frontend?
No. Medusa Cloud runs your Medusa application including your backend API and the Medusa Admin.
How can I monitor my spending?
You can monitor real-time usage and costs in the Medusa Cloud dashboard under Settings > Usage. Read more in our Docs.
Can you help me migrate from another platform?
We recommend working with a Medusa Expert partner to handle data migration, configuration, and any custom features. To be put in touch, please visit medusajs.com/contact.