Pricing
Cloud Pricing
No GMV-tax or licenses,
pay only for infrastructure
Develop
From $29 /mo
Launch
From $99 /mo
Scale
From $299 /mo
Enterprise
Custom
Develop
From $29 /mo
Zero-config infrastructure with predictable pricing.
Import from GitHub
Deploy storefront & backend
Instant previews on PRs
Medusa Cache
Medusa Emails
50 Bloom credits
Fixed infra, predictable bills
Launch
From $99 /mo
Highly performant for when you need to go live.
- Everything in Develop, plus:
Autoscaling infra
Custom storefront domains
Automatic backups
Zero downtime deployment
Redis-backed KV store
Concurrent Previews
Scale
From $299 /mo
For scaling stores with growing traffic and teams.
- Everything in Launch, plus:
Higher server capacity
Background workers
Priority Cloud support
3 Cloud seats
Longer backup retention
10M edge requests
Enterprise
Custom
Core team support, platform SLAs, and custom pricing.
- Everything in Scale, plus:
Implementation support
Core team access
Custom features (e.g. RBAC)
SLA-backed response times
Architectural guidance
Custom resource pricing
Deploy and scale
Pre-configured infrastructure that scales automatically based on traffic.
Maintain ownership
Own and control all your source-code, while we handle your infrastructure.
High reliability
Powering global enterprises with high-volume drops and million-SKU catalogs.
Develop
Launch
Scale
Enterprise
Commerce features
No additional fees on commerce features. Pay only for infrastructure
GMV platform fee
0.0%
0.0%
0.0%
0.0%
Orders
Unlimited
Unlimited
Unlimited
Unlimited
Products
Unlimited
Unlimited
Unlimited
Unlimited
Sales Channels
Unlimited
Unlimited
Unlimited
Unlimited
Regions & currencies
Unlimited
Unlimited
Unlimited
Unlimited
Development Platform
Go from zero to production in minutes with a seamless development workflow
GitHub integration
✓
✓
✓
✓
Push-to-deploy flow
✓
✓
✓
✓
Previews
✓
✓
✓
✓
Auto configuration:
Medusa App
Medusa Admin
Medusa Storefront
Postgres
Redis
S3
Medusa Cache
✓
✓
✓
✓
-
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Monorepo support
✓
✓
✓
✓
Environment variables
✓
✓
✓
✓
Data import/export
✓
✓
✓
✓
Advanced logs
✓
✓
✓
✓
SSL/TLS
✓
✓
✓
✓
Bloom credits
50 credits / mo
50 credits / mo
50 credits / mo
50 credits / mo
Storefronts
Blazing fast performance on globally distributed edge network
Global CDN network
✓
✓
✓
✓
DDoS protection
✓
✓
✓
✓
Storefront previews
✓
✓
✓
✓
Use with starters
✓
✓
✓
✓
Custom domains
-
✓
✓
✓
Edge Requests
1M request / mo
then $0.3 / 1M requests
5M request / mo
then $0.3 / 1M requests
10M request / mo
then $0.3 / 1M requests
Custom
Build & Deploy
Enterprise-grade reliability that scales with your growth
Custom backend domain
-
-
✓
✓
Unlimited deployments
✓
✓
✓
✓
Traffic load balancing
✓
✓
✓
✓
Log retention
✓
✓
✓
✓
24/7 monitoring
✓
✓
✓
✓
Autoscaling
-
✓
✓
✓
Zero downtime deployment
-
✓
✓
✓
Backups
Automatic backups
Backup retention
Backup frequency
-
-
-
✓
7 days
Point-in-time
✓
14 days
Point-in-time
✓
Custom
Point-in-time
Fault tolerance in LLEs
-
✓
✓
✓
Enterprise Support
Move faster with implementation support from the team behind Medusa
Implementation support
-
-
-
✓
Custom features
-
-
-
✓
Priority issue resolution
-
-
-
✓
Upgrade support
-
-
-
✓
Support channel
-
-
-
✓
SLA-backed uptime
-
-
-
✓
Performance tuning
-
-
-
✓
Medusa Cache
Caching layer fully integrated with Cloud. Up to 80% lower API response time
Pre-configured caching
✓
✓
✓
✓
Integrated querying
✓
✓
✓
✓
Auto invalidation
✓
✓
✓
✓
Medusa Emails
Built-in support for transactional emails for order and customer notifications
Built-in emails
✓
✓
✓
✓
Daily email limit
100
1,500
1,500
Custom
Email retention
12 hours
3 days
3 days
Custom
Monthly email limit
1,000
Hard limit
10,000
then $0.7 / 1,000 mails
25,000
then $0.7 / 1,000 mails
Custom
Delivery insights
✓
✓
✓
✓
Auto Suppression
✓
✓
✓
✓
Open tracking
✓
✓
✓
✓
Bounce details
-
✓
✓
✓
Compute & Resources
Dynamic infrastructure resources for all project sizes
Medusa App servers
1 shared server
2 shared servers
Autoscales
2 servers, 1 worker.
Autoscales
Custom
Long-Lived Environments (LLE)
1
then $60 / LLE / mo
1
then $60 / LLE / mo
1
then $60 / LLE / mo
Custom
Preview Environments (PE)
1
then $10 / PE / mo
3
then $10 / PE / mo
5
then $10 / PE / mo
Custom
Compute Hours
150 hrs / mo
capped
800 hrs / mo
then $0.16 / hr
2,800 hrs / mo
then $0.16 / hr
Custom
Data Transfer
10 GB / mo
then $0.125 / GB
40 GB / mo
then $0.125 / GB
100 GB / mo
then $0.125 / GB
Custom
Object Storage
10 GB-mo
then $0.025 GB-mo
10 GB-mo
then $0.025 GB-mo
10 GB-mo
then $0.025 GB-mo
Custom
Database Storage
1 GB-mo
then $0.5 GB-mo
5 GB-mo
then $0.5 GB-mo
10 GB-mo
then $0.5 GB-mo
Custom
Build Minutes
300 min / mo
then $0.014 / min
500 min / mo
then $0.014 / min
1,000 min / mo
then $0.014 / min
Custom
Key Value Store
-
250 MB / mo
then $100 / 5 GB
250 MB / mo
then $100 / 5 GB
Custom
Organization & Billing
No fees for Medusa Admin users
Cloud seats
1
then $30 / seat / mo
1
then $30 / seat / mo
3
then $30 / seat / mo
Custom
Admin Dashboard users
Unlimited
Unlimited
Unlimited
Unlimited
Payments
Credit card
Bank transfer
Custom billing terms
✓
-
-
✓
✓
-
✓
✓
-
✓
✓
✓
Authentication
GitHub
Custom
✓
✓
-
✓
✓
-
✓
✓
-
✓
✓
✓
Account Manager
-
-
-
✓
Q&A
All the most commonly asked questions
Can I start on the Hobby Plan and upgrade later?
Yes. You can upgrade in the Cloud dashboard. For Enterprise plans, contact our team via medusajs.com/contact.
How does billing work?
Plans are billed monthly in advance, with flex usage from the previous month added to your next invoice. You can cancel anytime, paying only for the current month and any outstanding usage.
Add-ons (e.g. Preview Environments or additional Seats) are billed in advance and pro-rated from the date they are added. For example, a $10 Preview Environment added halfway through the month would cost $5 paid along the next billing cycle.
Where are Medusa’s servers located?
Find an overview of our hosting regions in our Docs. We’re continuously expanding regions, contact us to learn more about upcoming locations.
Do I keep control of my source code when hosting with you?
Yes, the ownership and control of the source code is completely yours. You can also export any data from your database directly from Medusa Cloud.
Will you host my customizations to my Medusa project?
Yes. Your custom backend logic is deployed along with your Medusa project on our infrastructure.
How does Medusa comply with data regulations and GDPR?
Our infrastructure provider maintains GDPR-aligned controls and security certifications, which we leverage as part of our overall data protection approach. While we provide a compliant-by-design environment, you remain responsible for applying practices that meet the specific legal requirements of your jurisdiction. Learn more in our Terms of Service or get in touch for more details on our compliance practices.
How many orders or products can the Pro Plan handle within the resource limits?
You get free and unlimited users for the Medusa Admin Dashboard where day-to-day commerce operations are managed.
Access to Medusa Cloud’s development platform is billed per seat. Typically only your development team needs this.
Do I pay for Medusa Admin users?
You get free and unlimited users for the Medusa Admin Dashboard where day-to-day commerce operations are managed.
I work at an agency, can my client manage billing while I take care of development?
Yes. We recommend that your client creates the organization and billing account, and invites you to their organization. Your Medusa Cloud account can be a member in multiple organizations allowing you to easily switch between clients if necessary.
Can I switch to self-hosting later?
Yes. There is no lock-in with Medusa Cloud. You can export your data anytime to run Medusa on your own infrastructure.
Does Medusa Cloud host my frontend?
Yes. Medusa Cloud hosts your frontend. You can find more details in our documentation.
How can I monitor my spending?
You can monitor real-time usage and costs in the Medusa Cloud dashboard under Settings > Usage. Read more in our Docs.
Can you help me migrate from another platform?
We recommend working with a Medusa Expert Partner to handle data migration, configuration, and any custom features. To get connected, please visit medusajs.com/contact.
Do you accept credit cards issued by Indian banks?
Due to regulatory mandates enforced by The Reserve Bank of India for recurring payments, we are unable to accept cards issued by banks registered in India. Reach out to discuss other forms of payment for Pro and Enterprise Plans.