Enterprise
Enterprise
Take back control of
your commerce platform
Build on a scalable open-source foundation that adapts to complex
system landscapes, proven in enterprise and free of GMV charges.
Powering global enterprises
Medusa powers our distributor platform in the APAC region, managing over 10,000 daily orders.

Andrea Cervellin
APAC Head of Digital Solutions, Heineken
Medusa has been a great platform to build on top of. We were able to iron out years of operational pain and finally bring structure to a process that used to be held together by scripts.

Bob Kinney
Staff SWE & Project Lead, Eight Sleep


#1
Ecommerce project, GitHub
+14,000
Community developers
+200,000
monthly downloads
+700
npm plugins
Medusa Enterprise
Get going and scale with our backing
Medusa Enterprise combines open-source flexibility with backing by our core team to help you grow and scale.
- SLA-backed uptime
- Backing from our core team
- Upgrade support
- Priority issue resolution
- Built-in autoscaling
- Direct Support channel
- Custom infrastructure pricing
- 24/7 on-call support
- Medusa account manager
- Performance tuning
- Troubleshooting of issues
- Multiple Cloud environments
Cloud
Reliable infrastructure that scales with you
Medusa Cloud scales resources automatically in real-time, keeping your store fast and reliable through any traffic surge.


Medusa Support
Support for your project by core team behind Medusa
Fast issue resolutions, seamless upgrades, and guaranteed uptime so you can move fast and avoid unforeseen issues.


No GMV-tax or licenses, pay only for infrastructure
Save between 60-80% of cost when switching from a SaaS platform to Medusa
Real-life examples
Trusted by industry leaders
Learn why leading companies across the globe adopted Medusa as their commerce platform,
+$4bn GMV per year
India’s largest B2B platform built in 6 months within budget.
Across 500+ retail locations
Powering quick commerce deliveries on enterprise scale
Wholesaler with 4,500+ employees
Fully digitized supplier-retailer relationships on B2B marketplace.
Engineered to scale with enterprise features
- Unlimited SKUs, variants, categories
- Modular and headless architecture
- Custom checkout and payment
- Multi-environment and auto-scaling
- Multiple channels, markets, warehouses
- Pre-built B2B Starter to use
- Seamless ERP & PIM integrations tuning
- Customer specific price lists
- Inventory kits for bundles
- Real-time data sync
Framework for customization
Ship fast with a pre-built framework
Medusa’s framework lets you integrate services, build workflows, add custom endpoints, and build new modules quickly.
Framework
Build complex multi-system setups with our framework
Medusa comes with a built-in backend framework that lets you create customizations and integrations in hours, not weeks.


Build custom modules and commerce features
Define own data models, endpoints, and logic for modules that work alongside Medusa's pre-built commerce modules.
Orchestrate actions across systems with Workflows
Create custom workflows to orchestrate complex operations with progress tracking, rollback logic, and reliable execution across services.
Extend the Admin with own pages and widgets
Extend Medusa Admin pages using Widgets with custom functionality, or use UI Routes to create completely new pages within the Admin.




