March 19, 2025·Product
Implement Product Reviews in Medusa
Shahed Nasser

Shahed Nasser
Learn how to allow customers to view and submit reviews, and allow merchants to approve or reject reviews.

If you don't have product reviews on your ecommerce store, it might be impacting your sales. According to shoppers, product reviews are the second most important attribute in a shopping experience, and 99.99% of customers say they read reviews when shopping online.
Product reviews assure customers that the item they're interested in is worth the purchase. They also feel like they're heard by your business, building customer loyalty and encouraging them to make another purchase in the future.
Medusa is a digital commerce platform that provides a framework built for customizations. By using Medusa, your technical team can build the features that empower your business and build customer trust. Using Medusa's customization capabilities, they can build features to allow customers to view and add reviews, and allow you to manage those reviews.
Implement Product Reviews in Medusa
Follow the step-by-step tutorial to implement product reviews in Medusa.
This tutorial in the documentation helps technical teams implement product review features by customizing the Medusa server, admin dashboard, and Next.js Starter Storefront. By the end of the tutorial, you will have a powerful ecommerce store that you can use to start selling your products and receive product reviews.