Solutions Engineer

Medusa is a commerce platform with a built-in framework for customization. We built Medusa after learning that all commerce companies always need some level of customization – even if they try to avoid it. Existing solutions force you to do hacky workarounds.

We are offering a better way.

Medusa has become the most popular open-source commerce project in under three years. Ahead of us is an enormous opportunity to build the platform that will power all digital commerce applications – existing and new. We are looking for great minds prepared to go the distance to build a once-in-a-generation company.

About Medusa

Medusa had its first commit in 2020, raised the first round of capital in 2021, and became the largest open-source commerce project on GitHub in 2022. Today, Medusa counts a 10k developer community, has crossed +1M npm downloads, and has raised $9M in funding. Yet, we are only just getting started.

For the past few years, the team has been fully focused on developing an open-source platform with modules for core commerce logic such as carts, customers, products, and order management. In combination with our framework for customization, we allow commerce companies of all sizes to build scalable and robust applications with custom business logic living natively in their stack.

Our tools have been adopted by thousands of developers at companies ranging from the world's largest enterprises to fast-growing startups across +40 countries.

The next big product leap is a cloud platform, bringing an unprecedented developer experience and native customization capabilities to commerce companies on hosted infrastructure.

Help our users succeed

All commerce companies need some level of customization. Our modular architecture and framework provide the foundation to support this. We allow you to create new data models, business logic, API endpoints, subscribers, and more. The combination of powerful commerce modules and a framework for customization allows companies to build applications that realize their full potential—and they can build them faster than with any other platform.

You will assist our users in achieving their goals. Alongside our founding team, you will work closely with technical leaders and engineering teams building with Medusa, ranging from the world’s largest companies to fast-growing startups. Your learnings from user conversations will help us shape our product by collaborating with our engineering and product team.

Examples of what you will do:

• Lay the foundation for our Solutions Engineering team
• Lead technical evaluations of user needs and translate them into solution designs
• Demonstrate our product and platform to technical and non-technical users
• Forward insights from user conversations to our product and engineering teams
• Act as a primary touch-point for communication with our users

Who you are

• You have five years of experience with solutions engineering, preferably with applications built in Node.js
• You have exceptional spoken and written communication skills
• You are comfortable presenting for key technical stakeholders
• You have a passion for problem-solving
• You are comfortable in a fast-paced environment
• You like to work hard

Working at Medusa

We are a small team of 16 people, and we move fast.

In your role, you will explore a new, exciting organizational function of Medusa and work closely with our founding team to shape it. This means you need to be comfortable under uncertainty and be ready to take up a lot of responsibility from day one.

What you get

• Opportunity to build a generational company
• Highly passionate and talented co-workers
• Work closely with the largest companies in the world
• Opportunity to use your creativity to solve complex problems
• Competitive salary based on experience and qualifications
• Generous options package - in the best 10% among peers
• Autonomous work
• Health coverage in the US

What we value

Hard work

We are tackling the problems that no one else in our space has dared to. At Medusa, you’ll work hard to solve some of the most complex challenges in engineering.

Great work

We build exceptional tools so other companies can build exceptional products. Everyone in our organization is passionate about our mission and eager to deliver their best work.

Collaborative work

We help our colleagues succeed. Give candid feedback. Tell them what they did right and what they can do better. Only this way can we improve.