Enterprise
Medusa for Enterprise
Agent-first Enterprise-ready 5x faster to market
The platform and governance enterprises need, with AI-first development that gets you to market faster.
- Yearly GMV processed
- $25b+$25b+$0b+
- Requests per month
- 15b+15b+0b+
- Monthly installations
- 500k+500k+0k+
Enterprise go-live in 6 months or less
B2B distributor platform
Entire APAC live in <5 months
Medusa powers 10,000+ daily orders across all APAC distributors, integrated with 42 distributor ERPs.
Global DTC commerce
$500m+ in sales, live in 4 months
Moved from Shopify, now running 10+ 3PLs in 30+ markets. Built by a single engineer in 4 months.
Uber Eats for groceries
<60-min delivery for 500+ stores
Grocery app with per-store assortment and control, plus geo-fenced ordering. Build to pilot: 10 weeks.
B2B distributor platform
$4B+ in sales, live in 6 months
One B2B platform for 70,000+ channel partners, with end-to-end delivery in under 6 months.
Ticketing platform
100k+ tickets a month, built with AI
Agentic workflows integrate Medusa with Mandai's existing systems to handle ticketing logic.
Omnichannel commerce
$300m+ GMV live in 4 months
One omnichannel order flow across web and app, orchestrating 5,000+ daily orders from 100+ stores.
B2B distributor platform
Entire APAC live in <5 months
Medusa powers 10,000+ daily orders across all APAC distributors, integrated with 42 distributor ERPs.
Global DTC commerce
$500m+ in sales, live in 4 months
Moved from Shopify, now running 10+ 3PLs in 30+ markets. Built by a single engineer in 4 months.
Uber Eats for groceries
<60-min delivery for 500+ stores
Grocery app with per-store assortment and control, plus geo-fenced ordering. Build to pilot: 10 weeks.
B2B distributor platform
$4B+ in sales, live in 6 months
One B2B platform for 70,000+ channel partners, with end-to-end delivery in under 6 months.
Ticketing platform
100k+ tickets a month, built with AI
Agentic workflows integrate Medusa with Mandai's existing systems to handle ticketing logic.
Omnichannel commerce
$300m+ GMV live in 4 months
One omnichannel order flow across web and app, orchestrating 5,000+ daily orders from 100+ stores.
B2B distributor platform
Entire APAC live in <5 months
Medusa powers 10,000+ daily orders across all APAC distributors, integrated with 42 distributor ERPs.
Global DTC commerce
$500m+ in sales, live in 4 months
Moved from Shopify, now running 10+ 3PLs in 30+ markets. Built by a single engineer in 4 months.
Uber Eats for groceries
<60-min delivery for 500+ stores
Grocery app with per-store assortment and control, plus geo-fenced ordering. Build to pilot: 10 weeks.
B2B distributor platform
$4B+ in sales, live in 6 months
One B2B platform for 70,000+ channel partners, with end-to-end delivery in under 6 months.
Ticketing platform
100k+ tickets a month, built with AI
Agentic workflows integrate Medusa with Mandai's existing systems to handle ticketing logic.
Omnichannel commerce
$300m+ GMV live in 4 months
One omnichannel order flow across web and app, orchestrating 5,000+ daily orders from 100+ stores.
Agentic Development
5x faster Enterprise migrations than legacy platforms
Our partners typically go to production 5x faster on a platform natively built for agentic development.
MVP
1–3 weeksStorefront demo to validate core workflows
Migrate
4–10 weeksSet up the backend, custom workflows, integrations, and a new storefront
Roll-out
2–4 weeksTest, review, launch, and scale on Medusa Cloud
Operate
ongoingGo-liveReviews, maintenance, and SLA-backed support
MVP
1–3 weeksStorefront demo to validate core workflows
Migrate
4–10 weeksSet up the backend, custom workflows, integrations, and a new storefront
Roll-out
2–4 weeksTest, review, launch, and scale on Medusa Cloud
Operate
ongoingReviews, maintenance, and SLA-backed support
We built the entire APAC solution in only 5 months with Medusa. We could not do that with any other commerce platform.
Andrea Cervellin
Head of Digital Solutions, Heineken
Medusa has really been the backbone of our rebuild. […] Out of the box, Medusa gave us a lot of what we needed, core modules that just worked.
Bob Kinney
Staff SWE & Project Lead, Eight Sleep
Medusa let us build a custom, personalized customer journey for Mitsubishi, that we could not imagine doing with any other platform.
Pepijn van Vlaanderen
CTO, Webbers
Personalized online car purchases
Mitsubishi used Medusa to build a custom after sales-shop for vehicle sales:
- Multi-touchpoint purchasing journey.
- Personalized storefront experience.
- Finished backend setup in 2 weeks.
Medusa Enterprise
SSO, RBAC, audit logs and a 99.99% uptime SLA
Enterprise-grade Cloud infrastructure, the Enterprise License and dedicated Medusa support.
Security built into every layer
Vulnerabilities are patched at the infra level before you upgrade, plus WAF, DDoS, bot protection and AI scans.
Enterprise-grade governance
SSO, RBAC and audit logs for Medusa Cloud and self-hosted setups, included in the Medusa Enterprise License.
Your data stays where it belongs
Host in the US, EU or APAC region your regulators require, with a signed DPA that clears legal review.
Access to the core team behind Medusa
Support channel with direct access to the Medusa core team for guidance, reviews, and best practices.
- 99.99% uptime SLA
- Zero-downtime deployments
- Real-time autoscaling
- 24/7 platform monitoring
- Zone failover under 10 min
- Sub 5-minute RPO
- Point-in-time backups
- Full data export, anytime
- Isolated DB per customer
- CDN and DDoS protection
- Ongoing security reviews
- AI-assisted deploy fixes
Built for scale
Shape Medusa to your needs and handle millions of orders
Handles millions of orders and SKUs
Medusa already powers setups processing millions of orders a year, with no limits on catalog size.
Adapt Medusa to your business needs
Full control of Medusa's source code gives you complete access to build any customization your business needs.
Build and operate with your agents
Our framework lets your own agents build custom modules, data models, workflows, and business logic.
No cut of your revenue
Medusa never takes a share of your GMV or charges per order, so your costs don’t grow with your sales.
Every enterprise feature, ready out of the box
- Unlimited SKUs, variants, categories
- Modular and headless architecture
- Custom checkout and payment
- Multi-environment and auto-scaling
- Multiple storefronts and sales channels
- Pre-built Starters for B2B and DTC
- Support any pricing and product logic
- Multi-market and multi-warehouse
- RBAC, SSO, and Audit Logs
- Pre-built Search and Caching services
Q&A
Questions enterprise teams ask
Is there a Medusa Enterprise Edition?
Yes. It adds enterprise features like SSO and role-based access control (RBAC), enforced across your Medusa store, your custom code and your Medusa Cloud organization.
Are there volume limits on Medusa Cloud?
No. Our clients scale to tens of thousands of requests within seconds. For high-load setups, we recommend our Enterprise plans, so we can configure the infrastructure for your traffic.
Can we self-host and still get Enterprise support?
Yes, both are available for self-hosted setups. We recommend running at least your development environment on Medusa Cloud, so we can review its setup and security and help keep it safe.
How do you support our implementation?
We work alongside your engineering team with architecture and code reviews, technical guidance, immediate bug fixes, best practices and more, so your project lands in the best possible place on Medusa. For hands-on implementation, we bring in one of our experienced Medusa Expert partners.
How is infrastructure priced?
Infrastructure is priced separately from the Enterprise Edition and support. We never take a cut of your GMV or charge per order.
Is Medusa Cloud GDPR compliant?
Medusa Cloud supports your GDPR compliance with a Data Processing Agreement based on the EU Standard Contractual Clauses. Choose the Europe (Frankfurt) region and your application, database and file storage are hosted in the EU. Reach out to learn more about how we can support your compliance requirements.