Last Updated: September 17, 2024

Introduction

At Medusajs, we respect your privacy and are committed to protecting the personal data you provide us. This privacy policy explains how we collect, use, and store your information, specifically when you interact with us through forms and use our website. We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Who We Are

MedusaJS, Inc. ("we", "us", or "our") operates as a company that provides e-commerce solutions for developers and businesses. We value your privacy and comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR).

An Important Note: This Privacy Policy does not apply to any of the personal information that our customers may process using Medusajs products and services ("Customer Data"). Our customers’ respective privacy policies govern the collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our customer.

What Data We Collect

We may collect and process the following types of personal data:

1. Personal Identification Information: When you fill out a form on our website, we collect your name, email address, company name, and any other information you provide in the form.
2. Usage Data: We collect information on how you interact with our website through cookies and similar tracking technologies. This includes your IP address, browser type, pages visited, and other anonymous data collected via website analytics tools.

How We Use Your Data

We use your personal data for the following purposes:

1. Marketing and Sales Communications: If you consent, we may use your contact details to send you information about our services, offers, or industry news. You can opt out of marketing communications at any time by clicking the "unsubscribe" link included in any marketing email or by contacting us directly.
2. Website Analytics: We use Google Analytics to analyze website traffic and improve our services. Google Analytics collects anonymized data about your interaction with our site.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

1. Consent: By filling out a form and submitting your information, you consent to our use of your data for marketing purposes.
2. Legitimate Interest: We use anonymized usage data (e.g., through Google Analytics) to understand how our website is being used and to enhance the user experience.

Data Retention and Sharing

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it. Usage data collected via Google Analytics is retained as specified by Google's data retention policies.

We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following cases:

• Service Providers: We may share data with third-party providers like Google Analytics to assist us in analyzing website usage.
• Legal Requirements: We may disclose personal data if required by law.

Opting Out of Marketing

If you no longer wish to receive marketing or sales communications from us, you can easily opt out by clicking the "unsubscribe" link in any marketing email we send. Additionally, you have the right to access, rectify, erase, object, and receive your data in a portable fashion.

Security of Your Data

We take appropriate measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.