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Last updated

Jan 9, 2024, 17:46:42 PM5 months ago


Handle order fulfillments using Webshipper.


  • Webshipper can be used as a shipping option during checkouts and for handling order fulfillment.
  • Sync order details and updates with Webshipper.
  • Support for Webshipper webhooks.


How to Install

1. Run the following command in the directory of the Medusa backend:
npm install medusa-fulfillment-webshipper
2. Set the following environment variables in
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3. In
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add the following at the end of the
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const plugins = [
// ...
resolve: `medusa-fulfillment-webshipper`,
options: {
account: process.env.WEBSHIPPER_ACCOUNT, // required
api_token: process.env.WEBSHIPPER_API_TOKEN, // required
order_channel_id: process.env.WEBSHIPPER_ORDER_CHANNEL_ID, // required, the channel id to register orders on
webhook_secret: process.env.WEBSHIPPER_WEBHOOK_SECRET, // required, the webhook secret used to listen for shipments
coo_countries: process.env.WEBSHIPPER_COO_COUNTRIES, // default: "all", an array of countries or a string of one country in which a Certificate of Origin will be attached
delete_on_cancel: process.env.WEBSHIPPER_DELETE_ON_CANCEL, // default: false, determines whether Webshipper orders are deleted when a Medusa fulfillment is canceled

Test the Plugin

1. Run the following command in the directory of the Medusa backend to run the backend:
npm run start
2. Enable the fulfillment provider in the admin. You can refer to this User Guide to learn how to do that. Alternatively, you can use the Admin APIs.
3. Place an order using a storefront or the Store APIs. You should be able to use the manual fulfillment provider during checkout.

Additional Details

Personal Customs Numbers

In countries like South Korea, a personal customs number is required to clear customs. The Webshipper fulfillment plugin is able pass this information to Webshipper given that the number is stored in
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Modifications in Checkout Flow

To pass the information along you should dynamically show an input field to the customer when they are shopping from a region that requires a personal customs number, and make sure that the metadata field is set when updating the cart shipping address.
const onUpdateAddress = async () => {
const address = {
first_name: "John",
last_name: "Johnson",
metadata: {
personal_customs_no: "my-customs-number"
await medusaClient.carts
.update(cartId, {
shipping_address: address
.then(() => {
console.log("Good stuff - Webshipper will pass along the customs number")

Build your own plugins

Develop your own plugins with our API to speed up your processes.

Make your plugin available via npm for it to be shared in our Plugin Library with the broader Medusa community.